Dear Customers,
We regret to inform you that our upstream provider, Sectigo, is currently experiencing issues on their side. As a result, certificates may be issued and delivered with a delay.
Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you updated.
We assure you that after the issue is resolved, all SSL certificates will be promptly issued and delivered to the SSL admin email addresses.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
Namecheap.com Support Team
Update @ 03:25 AM EST | 08:25 UTC
Dear customers,
To our regret, the issue has not been resolved yet. The Sectigo team is still working on the fix. We are sorry for the inconvenience.
Once we have any news, we will let you know here.
Kind regards,
Namecheap Support Team
