Dear Customers,
Our Sectigo CA upstream provider is currently experiencing issues with their system.
The issues affect new SSL activations and reissues, resulting in errors. Existing purchased, pending, or issued certificates are not affected.
Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you updated.
We’ll update this post every 2-4 hours.
Feel free to contact our SSL support team via Live Chat or send an email to sslsupport@namecheap.com if you have any questions.
Please accept our sincere apologies for the inconvenience.
Kind regards,
Namecheap Support Team
Update @ 07:36 AM EST | 12:36UTC
Dear Customers,
We are glad to let you know that the issue has been resolved.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team