Dear customers,
We would like to let you know that we are going to proceed with a software maintenance to upgrade MariaDB version from 10.6 to 11.4 on our Shared Hosting Servers. The maintenance will take place on Thursday, September 18, at 3:30 AM EDT | 07:30 UTC. This maintenance is essential to ensure our system’s stability and performance.
Maintenance window: 8 hours;
Expected downtime: up to 30 minutes;
Affected services:
– MySQL service will be unavailable.
– Websites that use MySQL, may show errors like “Error Establishing a Database Connection“ and Error code 500.
– LVE statistics will be unavailable during the downtime period.
Affected servers:
Regular: 33, 34, 36, 39, 47, 51–54, 60–66, 71–72, 82, 86–87, 90–91, 96–97, 104–113, 116, 119–130
Premium: 261–269, 272–297, 301–328, 700–710, 800–802, 900–908
Rest assured that we will do our best to minimize the maintenance window and downtime.
We will post updates in this status post throughout the process to keep you informed. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind Regards,
Namecheap Support Team