[Resolved] Connectivity issues with the upstream domains platform

Dear Customers, We are currently experiencing connectivity issues with the .PE, .NET.PE, .ORG.PE, .ES, .ORG.ES, .NOM.ES, .COM.ES, .SG, .COM.SG, .CH, .LI, .FR registration partner.  As a result, it may not be possible to register/renew/manage domains.  We recommend not to trigger these service requests as they may result in partial or complete failure. The previously set … Continue reading [Resolved] Connectivity issues with the upstream domains platform

[Started] Website maintenance on EasyWP, July 4, 2025

Dear customers, We’d like to inform you about an upcoming EasyWP maintenance in the Production environment on July 4nd, 2025, where we will perform the roll out of a new EasyWP image and apply changes to enable the support of the permanent custom configurations. We expect that during the maintenance, websites can be unavailable for … Continue reading [Started] Website maintenance on EasyWP, July 4, 2025

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SHARED HOSTING SERVERS | JULY 4, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Friday, July 4, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hoursAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 15 minutes per … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SHARED HOSTING SERVERS | JULY 4, 2025

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 4, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Friday, July 4, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 3 hours 30 minutesAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 20 … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 4, 2025

[Resolved] Issue with the .CV and .MY domains search on June 27, 2025

Dear Customers, We are currently experiencing intermittent connectivity issues with the .CV and .MY domains.  As a result, it may not be possible to register/renew or search for .CV and .MY domains properly. The issue has been escalated to the corresponding Registry. We are doing our best to resolve it as soon as possible. Please allow … Continue reading [Resolved] Issue with the .CV and .MY domains search on June 27, 2025

[COMPLETED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C27 | JULY 4, 2025

Dear Customers, Please be informed that the maintenance will take place on Friday, July 4, at 2:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected downtime: up to 10 mins;Affected services: Public network services on dedicated servers … Continue reading [COMPLETED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C27 | JULY 4, 2025

[Completed] Connectivity issues with .cx and .la domains

Dear Customers, We regret to inform you that the registry of .cx and .la domains is currently undergoing unscheduled maintenance. Registrations, renewals, or modifications of .cx and.la domains may not be executed correctly during this maintenance window. We’re currently in touch with our upstream providers and are doing our best to resolve the issue as … Continue reading [Completed] Connectivity issues with .cx and .la domains

[Resolved] TEMPORARY HARDWARE ISSUES ON SHARED SERVER 255 | July 3, 2025

Dear customers, We regret to inform you that we are currently experiencing temporary hardware issues on Shared Server 255. The clients might experience time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services. Unfortunately, we do not have an ETA regarding the issue resolution. Our dedicated team of technicians … Continue reading [Resolved] TEMPORARY HARDWARE ISSUES ON SHARED SERVER 255 | July 3, 2025

[Completed] Website maintenance on EasyWP, July 3, 2025

Dear customers, We’d like to inform you about an upcoming EasyWP maintenance in the Production environment on July 3nd, 2025, where we will perform the roll out of a new EasyWP image and apply changes to enable the support of the permanent custom configurations. We expect that during the maintenance, websites can be unavailable for … Continue reading [Completed] Website maintenance on EasyWP, July 3, 2025

Issues with contact management of some TLDs

Dear Customers, We are currently experiencing issues with contact management of .how, .ski, .soy, .audio, .best, .bio, .black, .blue, .build, .buzz, .dz, .ceo, .christmas, .click, .com, .country, .diet, .flowers, .gift, .global, .help, .hosting, .kim, .link, .london, .ltd, .onl, .org, .pics, .pink, .property, .red, .sexy and .uno TLDs As a result, you may fail to update … Continue reading Issues with contact management of some TLDs