Dear Customers,
We regret to inform you that, currently, we are facing issues with hosting packages renewals.
Such orders may fail with various errors.
Our team is diligently working on the resolution of the issue. Unfortunately, we have no ETA so far. We will surely keep you updated on the progress.
All the failed orders will be checked by our Billing team after the issue is resolved.
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Should you have any questions, please contact our Support team.
Kind regards,
Namecheap Support Team
Update @ 02:00 PM EDT | 18:00 UTC
We are glad to inform you that the issue is now resolved. Please note that we will need up to 12 hours to check affected failed orders.