Dear Customers,
This is to let you know that on November 9, 2026, we will be performing scheduled maintenance of Withheld For Privacy Email Forwarding, Free Email Forwarding, URL Forwarding, ALIAS records, other DNS records on BasicDNS, Premium DNS, and Web Hosting DNS, and SafeServe DNS on the Namecheap Production environment.
The time frame for the maintenance is as follows:
03:00 AM – 12:05 PM EST | 08:00 – 17:05 UTC
While downtime of the services is not expected, the services may be affected by the maintenance in the following way:
- Existing Withheld For Privacy Email Forwarding, Free Email Forwarding, and URL Forwarding rules will work, but new or updated ones may start working with a delay.
- DNS host record creation and updates on BasicDNS, Premium DNS, and Web Hosting DNS, and ALIAS record resolution may work with a delay.
- SafeServe DNS may pass requests with a delay.
Please allow time for the maintenance to finish, and then feel free to modify the forwarding rules or host records.
Thank you for your patience and understanding.
Best regards,
Namecheap Support Team
