Dear Customers,
This is to let you know that at the moment, our Customer Support Team is experiencing connectivity issues on our side, which may lead to the delays in our replies.
Please accept our apologies for these temporary inconveniences.
Rest assured that we are doing our best to resolve the issue as soon as possible.
To save your time and ensure the request is properly recorded and addressed, we recommend submitting a ticket rather than initiating a chat until normal service is restored. You can do it following this link: https://support.namecheap.com/index.php?/Tickets/Submit
Thank you for your understanding.
Kind regards,
Namecheap Support Team
update@ : 14:20 UTC | 9:20 AM EST
Dear Customers,
We are glad to let you know that the maintenance is finished.
Feel free to contact us if you have any questions.
Kind regards,
Namecheap Support Team