Do you provide any support? What is your response time?
We do provide 24/7 support via Live chat and Ticket System.
You can submit a ticket without registration; however, we advise creating an account first to have the opportunity to manage your support tickets.
Our HelpDesk offers the ability to send tickets to our support team in a secure and easy manner. In order for us to provide you with fast assistance, please fill in the corresponding fields with your Namecheap username and Support Pin when submitting a ticket. You can expect a reply within 2 hours.
Usually, our response time is much quicker than this; however, some tickets may require more time to be processed depending on the case and details.