I'm having troubles registering my .UK domain name

Sometimes a .UK domain registration may not go through due to some errors.
There are three most common issues faced while registering .UK domain names:

Domain is available in Whois, but taken in the Domain Search

The owners of the CO.UK, .ORG.UK or .ME.UK domain names might want to register the equivalent .UK domains.  It’s important to note that the .UK Domain Registry has some special requirements for such registrations. More details are available here.

If the .UK domain you want to register is shown as available in Whois Lookup, however, it's taken in our Domain Search (it usually happens for when the qualifying .CO.UK, .ORG.UK or .ME.UK is not registered with Namecheap), please contact our Support Team for proper assistance.They will be able to check all the requirements and submit a manual registration if needed.

The following error might appear as the Registry has reserved a selection of .UK domains specifically for corresponding second-level domain name Registrants:

The right to a .UK falls to the equivalent qualifying .CO.UK, .ORG.UK or .ME.UK domains which were registered prior to October 28, 2013.

When there's more than one equivalent domain, the right will fall in order of priority: .CO.UK, .ORG.UK, .ME.UK.

You can check if you're eligible for the particular .UK domain on the "Do I have .UK rights?" page. Simply enter a new .UK domain name (like domain.uk) into the lookup tool.

Due to the GDPR changes, it is possible to use PO Boxes for new registrations.

If you're the owner of a .CO.UK / .ORG.UK / .ME.UK domain name and are eligible for the .UK domain, please use the exact same Whois details set on your corresponding second-level domain when processing your registration, otherwise, the order will fail.

In case all the details are correct, but the order is failing or you cannot add the domain to the Shopping cart, please contact our Support Team for proper assistance.

In order to remain compliant with the .UK Registry terms, you will also need to update the Whois information on both domains (your new .UK domain and its second-level equivalent, .CO.UK, .ORG.UK or .ME.UK, if applicable) after the registration is completed.

As the details are case sensitive as well as sensitive to extra spaces or characters, you will need to double-check the Whois details you're using and try to register the domain name again.

The second most common error during .UK domain registration is “Domain name not available”:

This error means that the domain name you are trying to register is not available at the moment. Thus, please make sure to to check its availability in Whois before proceeding with the registration.

Also, this error message will appear if you tried to register such a domain as "com.CO.UK", for example. This domain cannot be registered because it contravenes the Nominet .UK naming rules: second-level domains may not be identical to a top-level domain.

NOTE: The amount paid for the failed order will be refunded back to the source of payment.

You can read more about .UK registration requirements here.

That's it!

Need any help? Feel free to contact our Support Team.


We welcome your comments, questions, corrections and additional information relating to this article. Your comments may take some time to appear. Please be aware that off-topic comments will be deleted.

If you need specific help with your account, feel free to contact our Support Team. Thank you.

Need help? We're always here for you.

× Close