What does “Awaiting email confirmation” transfer status mean?

It means that our system sent an email to the admin email address to approve the transfer. This has not been responded to.

If the administrative contact is not your correct email address, this must be updated with your current registrar. When the email is updated, please contact us and we will cancel the transfer in order for you to resubmit it.

If this is the correct address it is possible it did not reach the addressee because of spam filters from you or your ISP side. Please do not forget to check junk/spam folders as sometimes our emails may get filtered there. In this case please contact us in order to resend the verification email. The email you are looking for should come from donotreply@name-services.com or support@namecheap.com


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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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