Issues with delivery of DCV emails -December 9, 2025

Dear Customers,

We regret to inform you that our upstream provider Sectigo CA is currently experiencing issues with delivering DCV (domain control validation) emails for SSL certificates.

Unfortunately, we do not have an ETA for the issue resolution. We are communicating with Sectigo CA technical support and will keep you updated.

Feel free to contact our SSL support team via Live Chat or send an email to sslsupport@namecheap.com if you have any questions.

We also encourage you to try alternative SSL validation methods. Find more details here: https://www.namecheap.com/support/knowledgebase/article.aspx/9637/68/how-can-i-complete-the-domain-control-validation-dcv-for-my-ssl-certificate/

Please accept our sincere apologies for the inconvenience.

Kind regards,
Namecheap Support Team