We are currently having issues with issuing refunds to PayPal. Also, some PayPal-related requests can be processed with delays. The payments themselves are not affected.
In the meantime, we recommend that you use another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), or top up your Namecheap account funds with bitcoins/Bitcoin Cash.
All requests will be processed as soon as the issue is resolved.
Unfortunately, we do not have any ETA so far. We will surely keep you updated on the progress.
Should you have any questions, feel free to contact our Support team anytime.
We sincerely apologize for the inconvenience. Thank you for your patience and understanding.
Namecheap Support Team
Update @ 11:39 AM EDT | 15:39 UTC
We are glad to inform you that the issue has been resolved. We are working on unprocessed refunds now. Thank you for your patience.