[Completed] Support Helpdesk Scheduled Maintenance – April 16, 2024

Dear Customers, We will be performing scheduled maintenance on the server where our support helpdesk is located on April 16, 2024. The estimated timeframe of the maintenance is as follows: 7:30 – 8:30 UTC | 3:30 – 4:30 AM EDT During the maintenance window, our support portal https://support.namecheap.com/ will be unavailable; as a result, we … Continue reading [Completed] Support Helpdesk Scheduled Maintenance – April 16, 2024

[resolved] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

Dear Customers, We are currently experiencing connectivity issues with the .AI Registry.  As a result, it may not be possible to register/renew/manage .AI domains. The orders may fail with the error “Internal error occurred while calling service provider.“ Our technical team is aware of the issue and is trying their best to resolve the matter as … Continue reading [resolved] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

[Planned] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, April 18-19, 2024

Dear Customers, This notification is to inform you that CIRA, the registry of .CA will perform a scheduled maintenance on April 18-19, 2024. The timeframe for the maintenance is the following: April 18, 11:00 PM – April 19, 03:00 AM EDT | April 19, 03:00 – 07:00 UTC .CA domains availability checks, registrations, renewals, updates, … Continue reading [Planned] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, April 18-19, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 21-22, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers that will take place on Sunday, April 21, 7:00 PM EDT | 11:00 PM UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and performance, improved security, … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 21-22, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 20-21, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers that will take place on Saturday, April 20, 7:00 PM EDT | 11:00 PM UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and performance, improved security, … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 20-21, 2024

[COMPLETED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 14-15, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Shared Servers and Premium server that will take place on Sunday, April, 14 11:00 PM UTC | 7:00 PM EDT. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and performance, … Continue reading [COMPLETED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 14-15, 2024

Sectigo CA Scheduled Maintenance – April 20-21, 2024

Dear Customers, This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on April 20-21, 2024. The timeframe for maintenance is as follows: 23:00, April 20 – 1:00 UTC, April 21, 20247:00 PM – 9:00 PM EDT April 20, 2024 The maintenance will not affect existing, new, … Continue reading Sectigo CA Scheduled Maintenance – April 20-21, 2024

[Planned] Namecheap Private Email Maintenance: Move OX-Network-Prod + Public to new SRX on April 20, 2024

Dear Customers, This is to inform you about a coming maintenance on our Private Email server. We are going to migrate the Private Email production network OX-Network-Prod 10.50.200.0/22 + Public to the new SRX. The process will take place on April 20, 2024, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in … Continue reading [Planned] Namecheap Private Email Maintenance: Move OX-Network-Prod + Public to new SRX on April 20, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON BUSINESS SERVER 134 | APRIL 17-18, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Business Server 134 that will take place on Wednesday, April, 17 11:00 PM UTC | 7:00 PM EDT. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and performance, improved security, … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON BUSINESS SERVER 134 | APRIL 17-18, 2024