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Top 5 Private Email features — chosen by you

‘I love PrivateEmail because it’s a great service. It’s both simple to use and very affordable for my business.’ 

Recently, we outlined the top 11 Private Email features, as chosen by regular users of the product — our very own staff.

Now, we’re going a step further by revealing what you, our loyal customers, love about Private Email, and why you love the way it helps you manage business communications.

Our customers’ Top 5

Here are our customers’ top things they love about using Prvate Email:

1. Great features and easy to use

Combining features — like team calendars, Jellyfish anti-spam protection, documents editors, and more — with easy-to-use design is what makes Private Email stand out against competitors, so it’s unsurprising that it tops the list. Intuitive design is always at the heart of design improvements for Private Email, so it makes sense that it came out as a key feature. After all, what more could you ask for than something that works for you right off the bat?

Private email is the most advanced and easy email I have used, with very fast incoming and outgoing email delivery. I’ve even recommended it to more than 10 people.’

‘It is one of the most stable email platforms to use.’

‘It was super easy to set up my very first mailing list and it’s been working out wonderfully so far! Thanks for making the process so simple.’

2. Professional appearance

Sending from an email address that includes your domain name helps instill the feeling of professionalism and trustworthiness in your customers. Many of you told us this is one of the key things that sets Private Email apart from free email providers. When communications come from @yourdomain.com they immediately look legitimate. 

‘I love Private Email because it adds an air of professionalism to my emails and makes me an individual instead of just another unknown quantity bobbing in a sea of Gmailers and yahoos.’

David from Alabama. 

‘Private Email leads people to recognize me rapidly and connect me with confidence.’

Sureerat from Bangkok

3. Affordability

It wouldn’t be a Namecheap product unless affordability was at the core. Giving great value for money has always been our aim, and we’re the most affordable service on the market for domain-based email addresses. Private Email is the low-cost email solution that many of you can’t do without.

‘The price! It’s the best bang for the buck out there since it’s so easy to use and cheaper than everywhere else. I also love how easy it is to set up and keep associated with my domain name. It’s all automatic!’

Allan from Virginia

‘I love that I don’t have to break the bank to get secure and stable mail hosting.’’

Nosike from Benin City

4. Reliability

As with all Namecheap products, we pride ourselves on reliability when it comes to Private Email. Your account is run on secure, reliable servers with over 99.9% uptime. You can also sync your Private Email account with devices, so you can read emails even when you’re offline. 

‘What I love about Private Email from Namecheap is that it just works. Been using it for years and have never had an issue. I love that I haven’t had to think about it — that it effortlessly works with Gmail.’

David from New Jersey

‘Namecheap is at the heart of our Station and with private email which is super reliable helps us keep in touch easily with our DJs and listeners.’ 

‘It just works! I’ve never had any issues.’

Michael from Pennsylvania

5. Secure, with 24-hour support

We go over and above to keep your data safe throughout Namecheap, and that includes Private Email as well. Boasting features like Two-factor authentication (with the opportunity to block IMAP, POP3, and SMTP connections for total security), an application passwords feature, and Jellyfish anti-spam protection. But we also want you to be able to reach out to a friendly (and real) human if you run into any difficulties for all the support you need. Whenever you need it, our 24-hour Customer Support team of in-house experts is on hand to help.

‘I really like that I can have more control over privacy and intrusion into my email. Certainly much better than Gmail in that regard, and not all that expensive!’

Mark from Illinois

‘Customer service is incredibly helpful & I spend more of my time working on what matters. Thank you, Namecheap.’

Juliana from Wisconsin

Try it yourself

Don’t take our word for it (or even theirs)! Get two months free of Private Email today and try it out for yourself. See how it works for your business, and let us know what you think!

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James Long avatar

James Long

Jamie is a writer and composer based in London, England. He has been Creative Lab Copywriter for Namecheap since July 2017. Before that, he was a professional copywriter for Freeview, Eventim, and Emotech. When he’s not coming up with snappy taglines and irresistible call-to-actions, Jamie writes comedy and musical theatre. More articles written by James.

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