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Namecheap’s 12 favorite Private Email features

Private Email has been helping businesses and individuals communicate for over a decade — offering pro email addresses that include your website’s domain name. It never stops evolving, either, with new features dropping frequently. Most recently, Jellyfish, the AI anti-spam filter that adjusts to your needs. 

As we prepare to celebrate Private Email’s 12th birthday, we’ve gathered the top 12 features that have made it such an enduring and popular email service. It not only keeps countless businesses running, but we use it here at Namecheap, where over 2000 team members use it day in and day out. 

And who better to turn to when it comes to creating a shortlist than the team who experience it every day? Here’s what they came up with. (Don’t forget to leave your own favorite features in the comments below.)

Let the countdown begin!

Here are our 12 favorite features of Private Email.

12. Plenty of storage

Isn’t it annoying when your mailbox is full? It’s happened to almost all of us, and sometimes, it results in you not being able to receive new mail, which can be frustrating. With plans from 5GB all the way up to 75GB, Private Email is well-equipped to handle attachments for even the busiest accounts.

11. Easy subscription management

At number 11, managing teams is easy with Private Email. Whether you need to create more mailboxes, increase storage for someone, create aliases, set blocklists/accept list rules, or remove mailboxes, Private Email has you covered. 

screenshot of Private Email presentation feature

10. Top collaboration features

Our teams who use Private Email apps — like Text, Spreadsheet, and Presentation — find them to be a great substitution for Google Workspace, with the same collaboration features.

9. Mobile responsiveness 

Private Email is optimized for mobile browsers. Our teams told us they found it useful to easily check on their upcoming appointments or for writing last-minute emails while they’re out and about.

screenshot of Private Email's Portal features

8. Portal 

Our teams find the Portal app an incredibly useful feature. Portal allows them to see recently received emails, upcoming appointments, and birthdays, and even view their Social and RSS feeds at a glance, in one dashboard. 

7. Unread folder

Our teammates love the unread folder functionality, which allows for an ‘Inbox zero’ approach.  By keeping this folder open (by default) during the working day, all the unread emails are easy to manage, and they have the opportunity to check any new messages without needing to switch between folders. 

6. Rich personalization opportunities

At number 6, many of the smaller features come together as one big point for why we love Private Email: great personalization opportunities. It can look and feel however you want — you can change the colors for your navigation panel and appointments and adjust the bookmarks used to mark important emails. Plus, you also have more practical personalizations, like adding quick-access icons, setting up notifications about upcoming appointments, and so much more. 

5. Mighty filter rules

Filter rules are easy to add and adjust, even on the go. If you receive a message and realize you’d want to see similar messages in another folder in the future, you can set a filtering rule just by moving the message into a different folder. Members of our teams who chose this option felt it was a much easier way to create new rules — like filtering by contact.

4. Unified Inbox

Private Email inboxes

As a big company that relies on email communication, some of us might require several mailboxes: a personal company mailbox, and also one that’s shared with other team members. By bringing them into one place, it makes multiple mailboxes much easier to manage, which stops things from getting missed, or a more obscure mailbox from getting forgotten. Private Email allows you to switch between them in one click. We can also reply to, or send messages from, any mailbox needed just by selecting the correct address in the ‘From’ field of outgoing messages. 

This tool can be just as useful for solopreneurs as those working for larger businesses. The ability to manage email addresses for admin, returns, info, etc., from one place stops important messages from getting missed.

3. Address book with an optional distribution list

We’ve reached the top three! Private Email’s address book — with an optional distribution list — ranked as one of our teams’ most popular features. Distribution lists allow for whole teams to be added as email recipients in just one click. It allows us to check team schedules and easily add them to meetings, instead of putting the names one by one. It’s also easy to keep on top of the lists, as simple editing allows you to add or remove people.

2. Advanced calendar

For many members of the  Namecheap staff, Calendar is the #1 app in Private Email’s app suite. With the possibility to set up meetings across several time zones, highlight your working time, check the availability of other teammates, and even book meeting rooms, Private Email’s Calendar is just a magic wand. 

A little-known, but convenient feature is the ability to use a Private Email calendar as a personal planner by managing the visibility of the appointments you create. Want some time to focus, without any appointments? Create a Private appointment so that everyone can see you’re not available. 

Have a deadline you don’t want to accidentally skip or a task you need to work on regularly but rarely (eg. sending a monthly report to a vendor) – add it to your calendar as a Secret appointment — doing this will leave the slot showing as free for others to invite you to a meeting or call, but at the same time, you’ll see this task clearly on your schedule. 

1. Robust security

Private Email security

You probably guessed it — number one is the robust security Private Email offers. Security is unconditionally a top priority for us. We are putting our best efforts into ensuring the highest level of security for our clients, and, of course, this principle, by definition, applies to our internal processes. 

So, it goes without saying that the most important Private Email feature for us is 2FA protection — the opportunity to make sure that our email correspondence is protected even in cases where login addresses or passwords are compromised. 

While Private Email usually has the option to connect to email clients – meaning customers can integrate it with Outlook, MacMail, Thunderbird, etc — within Namecheap, we made a conscious step towards security by recommending every team member disable IMAP, SMTP, and POP3. This is to ensure 100% protection with 2FA. We can do the same for your business if you contact our customer support.

Did you learn something?

We hope you discovered some tools you didn’t know about as you read through our list. If you want to experience Private Email yourself, don’t forget to join us for our 12th birthday celebrations! Until June 19, you can get 45% off new Private Email subscriptions, and also, existing customers can save the same on renewals. See you there!

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James Long avatar

James Long

Jamie is a writer and composer based in London, England. He has been Creative Lab Copywriter for Namecheap since July 2017. Before that, he was a professional copywriter for Freeview, Eventim, and Emotech. When he’s not coming up with snappy taglines and irresistible call-to-actions, Jamie writes comedy and musical theatre. More articles written by James.

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