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Announcing OneTouch 2FA Powered by Authy

Namecheap is proud to announce the next step in account protection and privacy.
OneTouch 2FA is our newest Two-Factor Authentication (2FA) option, adding additional security to all Namecheap accounts. And it’s available right now for all Namecheap customers!

What is OneTouch 2FA?

Two-Factor Authentication adds an extra layer of security to your Namecheap account. When activated, whoever logs into an account will need to have physical access to the account holder’s phone, tablet, or other approved device with the Namecheap app installed.
If someone steals or guesses the password, without the phone, that person won’t be able to log in to the account.
2FA request screen
In the past, we have offered 2FA as a text message we sent to your phone. With OneTouch, all authorization requests can be quickly viewed in the Namecheap app, with a fast ‘one touch’ approve/deny option.

How Do I Get OneTouch 2FA?

To enable OneTouch, you will need to log into your Namecheap account. From there, navigate to ProfileSecurity → Two-Factor Authentication. Enable 2FA using the toggle, and our system will walk you through the process from there.
Instructions for upgrading 2FA
If you already had 2FA enabled, you’ll just need to click on the “Upgrade to OneTouch” button. If this is your first time enabling 2FA, you will first need to set up text message 2FA. At that point, you will be able to upgrade.
You will need to install the Namecheap mobile app, which is available from the Android or iOS app stores (depending on the type of device you have). If you already use our app, be sure you’ve updated it to the current version. That ensures you’ll see the OneTouch 2FA option.
If you need any assistance setting up OneTouch 2FA, feel free to reach out to our Customer Support team, who will be happy to help you out.

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