Wow, has it really been 15 years already? I guess time really does fly when you’re having fun. :)
I still remember the day when the idea first popped into my head. I was registering some domains at an old, slow as molasses, legacy registrar and frustrated with the process of registering and managing domains. I thought to myself, “you know, this entire process can be done much better and easier.”, never mind the high price you had to pay to register. This was the start of the journey that would happily consume the next 15 years of my professional life. The mission, build it better, faster and less expensive and build it based on an extreme focus on customer support and customer experience.
I was lucky enough to meet our CTO Mohan Vettaikaran in an internet chatroom about domain names and as one conversation led to another, we were off to the races building the first version of our site and as they say, the rest is history!
Since that time we’ve built this company, inch by inch, without compromise or shortcuts. While others have taken the easy road to up-sells, hidden fees and tricks, we’ve stayed the course without compromising our core values and we’ve proved, you can build an honest and successful business based on building customer trust.
Over the years, as the internet landscape has changed, we’ve seen a rising attack on privacy, security and internet freedom, as such, we’ve been mobilized and have taken up the fight against these threats. We care so deeply about privacy, security and internet freedom, they are a rallying point within us and have each become fully ingrained into our company culture. We are proud to have led many initiatives against these threats and will continue to do so every step of the way.
We’ve done a lot to meet every challenge as we have built this company. We’ve also seen tremendous growth and now manage over 5 million domains and their websites for 1.5 million of our customers. We’ve grown to be a team of more than 600 people to fully support each and every one of our customers.
All of this success is due to a lot of hard work and dedication by a group of individuals I like to call team Namecheap. Each and every one of them, a partner and colleague along this journey to create the best company and culture that I have ever been a part of. Thank you all for giving the extra effort, staying that extra hour, showing the extra patience and dedication to get the job done when things have gotten tough. It is this type of perseverance and commitment that has lead greatly to our success.
Last and most importantly, I’d like to thank all our customers who are the lifeblood of our company. Without you and your continued support for our services, none of this would be possible. You have our humble gratitude. Thank you for allowing us to serve you and for continuing to choose Namecheap as your domain name and web hosting provider. You’ve stuck with us through thick and thin and helped our business grow organically through your word of mouth. For that, you have our commitment from each and every member of our team to continue to serve you tirelessly and make you the center of everything we do here at Namecheap. You are the apple of our collective eye :)
As you can see, it’s been quite an interesting and exciting 15 years here at Namecheap. With the team and the products we’ve built, along with the continued support from you, our customer, I foresee the next 15 years to lead to even better and greater things!
Thankfully and Gratefully Yours,