Open-Xchange DNS records for domains hosted with Namecheap

If your domain is hosted with us using our hosting DNS and you wish to have Open-Xchange email service along with web-site hosting you can set appropriate MX and CNAME records in your cPanel the following way:

• Login to your cPanel
• Go to MX Entry





• Select the domain name you have Open-Xchange service for from Domain drop-down list
• Scroll down to Add New Record area and REMOVE EXISTING MX RECORDS. For example, as shown on the screenshot below:

•  After that add 2 new MX records with 10 priority:
  
  oxmail1.registrar-servers.com
  oxmail2.registrar-servers.com
  
  entering the MX record in the Destination field





• Return to cPanel home page
  
• Go to "Email Authentication" menu and make sure cPanel "SPF" and "Domain Keys" features are disabled.
• Return to cPanel home page 
• Go to "Advanced DNS zone Editor" menu
• Change value of CNAME records set for mail.domain.com to oxwebmail.registrar-servers.com
  
  

  
  
  
  

• Set "v=spf1 include:ox.registrar-servers.com ~all" TXT record in "Advanced DNS Zone Editor"
  
  
  
  
  

 
Once done, please, do not forget to create an email box here

Open-Xchange User Guide can be found here